Your Privacy Matters at 6v66

1. Introduction

This Privacy Policy (the "Policy") describes how 6v66 ("6v66", "We", "Us", or "Our") collects, uses, stores, shares, and protects personal information provided by users ("You", "Player", or "User") of the 6v66 website located at https://6v66.io and all associated mobile or desktop applications, tools, and services (collectively, the "Platform").

6v66 is committed to protecting the privacy and security of all personal data entrusted to us by our players. This Policy is designed to help you understand what information we gather, the purposes for which it is processed, the safeguards we apply, and the choices available to you regarding your personal data.

By registering an account on the Platform, accessing any 6v66 service, or otherwise providing personal data to 6v66, you acknowledge that you have read this Policy and consent to the practices described herein. If you do not agree to this Policy, you should not use the Platform.

2. Personal Data We Collect

6v66 collects personal data in the following categories, depending on your interaction with the Platform:

2.1 Registration & Identity Data

When you create a 6v66 account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. During the Know Your Customer (KYC) verification process, we may additionally collect copies of government-issued identification documents such as your National Identity Card (NID), passport, or driving licence, and proof of address documents.

2.2 Financial & Payment Data

To process deposits and withdrawals, 6v66 collects payment account details relevant to your chosen method — for example, your bKash, Nagad, Rocket, or Upay registered mobile number, or card details for Visa and Mastercard transactions. Full card numbers are not stored on 6v66 servers; card transactions are handled by PCI-DSS-compliant payment processors.

2.3 Transaction & Gaming Activity Data

We maintain records of all deposits, withdrawals, bet placements, game rounds, win/loss outcomes, bonus activity, and account balance history associated with your account. This data is essential for account integrity, dispute resolution, and regulatory compliance.

2.4 Technical & Device Data

6v66 automatically collects certain technical data when you access the Platform, including your IP address, device type and model, operating system, browser type and version, screen resolution, and time zone. This data helps us optimise platform performance and detect suspicious access patterns.

2.5 Usage & Behavioural Data

We collect data on how you navigate and interact with the Platform, including pages visited, games played, session duration, search queries, click paths, and feature usage patterns. This data is used to improve the Platform experience and to identify responsible gaming indicators.

2.6 Communications Data

When you contact 6v66 support via email, live chat, or any other channel, we retain records of those communications, including the content of messages, timestamps, and any attachments or evidence provided in relation to disputes or complaints.

2.7 Data Collected via Cookies

6v66 uses cookies, pixel tags, and similar tracking technologies to collect data about your interactions with the Platform. Full details are provided in Section 9 of this Policy.

3. How We Use Your Personal Data

6v66 processes your personal data for the following purposes:

4. Legal Basis for Processing

6v66 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions, including account management, payments, and service delivery.
• Legal obligation: Processing required to comply with applicable laws including AML regulations, KYC requirements, and responses to lawful regulatory or law enforcement requests.
• Legitimate interests: Processing required to protect the Platform from fraud, ensure network and information security, conduct analytics to improve our services, and manage responsible gaming obligations — where these interests are not overridden by your fundamental rights.
• Consent: Processing for marketing communications and non-essential cookies, where we have obtained your explicit prior consent. You may withdraw this consent at any time without affecting the lawfulness of processing conducted before withdrawal.

5. Data Sharing & Disclosure

6v66 does not sell, rent, or trade your personal data to unaffiliated third parties for their own independent commercial purposes. We may share your personal data in the following circumstances:

5.1 Payment Service Providers

To process your deposits and withdrawals, we share relevant financial data with our payment processing partners including bKash, Nagad, Rocket, Upay, and card network processors. These providers process data strictly in accordance with their own privacy policies and applicable financial regulations.

5.2 Game Content Providers

Where game rounds are served directly by third-party studios such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, or Spribe, limited session and player data is shared with those providers to facilitate game delivery and RNG certification. This data is pseudonymised where technically feasible.

5.3 Identity Verification Partners

6v66 works with third-party KYC and identity verification service providers to validate the identity documents you submit. These providers operate under strict data processing agreements and are not permitted to use your data for any purpose other than the verification service.

5.4 Legal & Regulatory Disclosure

6v66 may disclose your personal data to law enforcement agencies, regulatory bodies, courts, or other government authorities where we are legally required or compelled to do so, including in response to court orders, subpoenas, or other lawful demands.

5.5 Business Transfers

In the event of a merger, acquisition, asset sale, or restructuring involving 6v66, your personal data may be transferred to the acquiring or successor entity as part of the transaction. You will be notified of any such transfer and the privacy terms applicable to your data following the transfer.

6. International Data Transfers

6v66 operates as an offshore platform and your personal data may be processed and stored on servers located outside of Bangladesh. In cases where data is transferred internationally, 6v66 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy.

Such safeguards may include contractual data processing agreements with data processors that impose binding privacy and security obligations, and the application of technical measures such as encryption and access controls to data in transit and at rest.

7. Data Retention

6v66 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention guidelines apply:

• Active account data: Retained for the duration of your account being open and active on the Platform.
• Transaction and gaming records: Retained for a minimum of five (5) years following the date of the transaction or game round, in compliance with AML record-keeping obligations.
• KYC and identity documents: Retained for a minimum of five (5) years following account closure or the completion of the last transaction, in line with financial compliance requirements.
• Customer support communications: Retained for three (3) years following resolution of the relevant enquiry or complaint.
• Marketing consent records: Retained for the duration of your consent plus a reasonable period thereafter for audit purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be linked to an identifiable individual.

8. Data Security

6v66 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 6v66 servers.
• Encryption at rest for sensitive data fields including payment credentials and identity document copies stored within our systems.
• Two-factor authentication (2FA) options for account access to reduce the risk of unauthorised login.
• Role-based access controls ensuring that only authorised 6v66 personnel can access personal data, strictly limited to what their role requires.
• Regular penetration testing and security audits conducted by independent security professionals.
• Intrusion detection systems and real-time monitoring for anomalous access patterns or potential data breaches.
• Incident response procedures to detect, contain, and remediate any data security incidents, including notification processes for affected users where legally required.

While 6v66 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your own account credentials and for notifying 6v66 immediately if you suspect any unauthorised access to your account.

9. Cookies & Tracking Technologies

6v66 uses cookies and similar technologies including pixel tags, local storage objects, and session identifiers to enhance your experience on the Platform, maintain session security, and gather analytics data. The following categories of cookies are used:

9.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function correctly. They enable core features such as account login sessions, security token management, and shopping cart-equivalent bet slip functionality. These cookies cannot be disabled without significantly impacting your ability to use the Platform.

9.2 Performance & Analytics Cookies

These cookies collect aggregated, anonymised data about how visitors use the Platform — which pages are visited most frequently, how long sessions last, and where users encounter errors. This data helps 6v66 improve platform performance and user experience. No personally identifiable information is stored in these cookies.

9.3 Functional Cookies

Functional cookies remember your preferences and settings, such as your preferred language, display layout, or last-used payment method. These cookies improve the convenience and personalisation of your Platform experience.

9.4 Managing Your Cookie Preferences

You can manage or disable non-essential cookies through your browser's cookie settings or privacy controls. Please note that disabling certain cookie categories may impair the functionality of the Platform. Your cookie preferences are respected for the duration of your browser session and may need to be re-set if you clear your browser data.

10. Your Privacy Rights

Subject to applicable law and the legitimate interests of 6v66 in maintaining secure and compliant operations, you have the following rights in respect of your personal data:

• Right of Access: You have the right to request a copy of the personal data 6v66 holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update most account details directly from within your 6v66 account settings.
• Right to Erasure: You may request that 6v66 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where the processing is unlawful. This right is subject to overriding legal retention obligations (e.g., AML record-keeping requirements).
• Right to Restriction of Processing: You may request that 6v66 restrict the processing of your personal data in certain circumstances, such as while the accuracy of data is being contested or a legitimate interests objection is being assessed.
• Right to Data Portability: Where processing is based on your consent or contractual necessity, you may request a machine-readable copy of personal data you have provided to 6v66.
• Right to Object: You have the right to object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you believe your rights override those interests.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us in writing at [email protected], clearly identifying your account username and the specific right you wish to exercise. 6v66 will respond to all valid requests within 30 days of receipt. We may need to verify your identity before processing a request.

11. Children & Minors

The 6v66 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If 6v66 becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended and all personal data associated with the underage registration will be deleted as promptly as technically feasible, subject only to any legal obligations to retain records of the underage access incident.

If you believe that a minor has registered an account on 6v66 using false identity information, please notify us immediately at [email protected] so that appropriate action can be taken without delay.

12. Marketing Communications

With your prior consent, 6v66 may send you promotional communications relating to new games, bonuses, seasonal offers (such as Eid promotions, Pohela Boishakh specials, or BPL cricket season offers), and platform updates via email or SMS to the contact details registered on your account.

You may opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link included in any marketing email sent by 6v66.
• Adjusting your notification preferences within your 6v66 account settings.
• Contacting 6v66 support directly at [email protected] with the subject line "Marketing Opt-Out".

Please note that opting out of marketing communications does not affect the delivery of essential service communications, such as transaction confirmations, security alerts, KYC requests, or account status notifications, which are sent on the basis of contractual necessity and cannot be disabled while your account remains active.

13. Third-Party Links

The 6v66 Platform may contain references to third-party services such as payment providers, game studios, and sports data suppliers. While 6v66 takes care in selecting its partners, we have no control over the privacy practices of third-party websites or services and are not responsible for their content or data handling.

This Privacy Policy applies solely to personal data collected by 6v66 through the Platform. We encourage you to review the privacy policies of any third-party services you access in connection with your use of 6v66.

14. Changes to This Privacy Policy

6v66 reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. When material changes are made, we will endeavour to notify registered players via the email address associated with their account and/or by displaying a prominent notice on the Platform.

The "Last Updated" date at the top of this page will always reflect the date on which the most recent version of the Policy came into effect. Your continued use of the Platform following publication of an updated Policy constitutes your acceptance of the revised terms.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 6v66 processes your personal data, please contact our Data Privacy team using the details below:

When submitting a privacy-related request, please include your registered account username, the nature of your request, and any relevant details that will help us locate and process your personal data efficiently. We may need to verify your identity before actioning your request to prevent unauthorised disclosure of your data.